by midwest | Sep 25, 2016 | Auto Attendant, Blog
Why a custom professional music on hold matters for your business phone system It is a proven fact that customers placed on hold who have nothing to listen too will hang up the phone quicker than those who are listening to music or a custom on hold advertisement....
by midwest | Apr 3, 2014 | Auto Attendant, Blog
The first impression someone gets when calling your business is your auto attendant greeting. It is crucial that you give them a good first impression. It needs to be professional and able to quickly and efficiently route the caller. The last thing you...
by midwest | Nov 9, 2012 | Auto Attendant, Blog
It’s a far too common occurrence. A company has lost an employee and now their auto attendant is incorrect. Your callers listen to the auto attendant and it says to select 112 to get to Bill, but now they get Amy. They select 2 for sales, then 4 for truck sales and...