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Midwest Telephone provides prompt and accurate service. I am able to request service with an email and receive scheduling information back the same day usually the within a couple of hours. Technicians are dispatched quickly and emergent service is always available when I need. I know that if I have a problem with my phone systems at any of my sites, an email will get the problem solved. Highly recommend Midwest Telephone.
After years of using our NEC Aspire phone system we found it was time to upgrade our outdated equipment. We contacted Midwest Telephone Company and they quoted us a new Panasonic hybrid IP-PBX control unit with a Panasonic 2 port voicemail system, and 9 Panasonic digital display phones. We really liked what the Panasonic system had to offer so we had the equipment installed. Although there were a few glitches along the way the technician was able to work through them and resolved the problems we were having. We are very pleased with our new Panasonic phone system and will definitely use Midwest Telephone in the future to take care of our phone system needs.
We are very pleased with our new phone system and service provided by Midwest Telephone. From our first inquiry to the day of install, service was fast, reliable and detailed. Steve and his crew did a wonderful job!
Meridian Music Company has been a customer of Midwest Telephone since 1995 when we purchased our Panasonic DBS phone system from them. Midwest has been a stable and reliable service provider to Meridian Music and helped us move our system and reinstall it when we relocated to Carmel in 2004.
Damar Services, Inc. has had Midwest Telephone service, expand, and provide telephone equipment for the past 26 years on our Panasonic DBS telephone system. When Midwest Telephone started servicing our phones, we had three buildings. Today, we have 21 buildings across our 40 acre complex, and Midwest has grown with us. Between telephones, conference phones, fax machines, printers, VoIP, a wireless bridge and gate operators, we have over 500 individual devices in service. Midwest Telephone has continued to provide Damar Services with good, timely and professional service.
Midwest Telephone was very responsive to my needs when a rapid solution was needed. The staff was very friendly, knowledgeable, and efficient. The rates were competitive. I never left my desk and had the precise solution to my phone system that I desired.
We chose Midwest Telephone because you are a locally owned small business and were able to come help us the day we called you! We had recently moved our office and needed our phone system hooked up. We have a Panasonic KX-TA624 Advanced Hybrid phone system with 7 phones. Midwest re-connected our phone system, programmed it, and set everything up for us. The two technicians that came out were helpful, positive and friendly. We will definitely continue to use Midwest!
Vitran Express has been using to Midwest Telephone to support our phone systems and inside wiring needs for more than five years at our 75 remote location across the country. They have always been very flexible and quick to resolve any issues. Recently, we deployed 102 WAP to a dock environment where Midwest did the data runs and installed the wireless access points. We have always had a good relationship with Midwest Telephone.
Thank you for your help with my phone system problem, which turned out to be Bright House’s problem. Andy was very helpful, understanding, and patient with me, even though I don’t know much about phone systems.
Midwest telephone came out on 1/11/2013. They were very professional, and Bob the technician is very knowledgeable about his work. The job was done well and everything is set up.
Midwest Telephone has been serving our company for many years. They’ve assisted with updates and expansions; service calls have fast turn around time. The technicians are professional and helpful. We’ve been quite pleased.
Midwest Telephone helped our business out just recently when our phone system was struck by lightening. As a fairly recent hire to the company, I didn’t know who previously installed our system. I noticed Midwest’s name on a plate, called them up, and they were able to get someone out the very next morning! We were back up and running that day!
Midwest Telephone installed the phone system for our campus expansion, Irvington Preparatory Academy. The have been great to work with providing other install /config services such as whole building announcement system and tone generator for bell schedule.