Meet the Team
CEO, Service Manager
Charlie founded Midwest Telephone in 1985 after spending 17 years working as a phone technician with AT&T and Indiana Bell. As head of the service department, Charlie enjoys the challenge of working with clients and helping them solve their problems.
Sales Manager, Service Dispatcher
Scott joined the Midwest Telephone team in 2008, and says every day still feels new and exciting. As a phone systems sales professional, Scott enjoys the challenge of helping customers find exactly the right system. Scott is a Toshiba Platinum Level Sales Professional, and has passed professional certification classes including Panasonic’s IP Networking Technology, Sales 101 and SIP Trunking. Scott has also spent the last 15 years in telecommunication sales.
Brokerage Sales Manager, Purchasing Service Dispatcher
Steve has been involved in nearly every aspect of Midwest Telephone. Starting as a part-time summer worker during college more than 10 years ago, Steve has worked in telephone refurbishing, shipping and receiving, installation and service, and billing and collections. Currently, he works buying and selling new and refurbished telephone systems wholesale. You’ll also find him dispatching service calls throughout Indiana and across the US. Steve joined
Managing the busy accounting department at Midwest Telephone is never boring. Joan is also kept on her toes by her teammates, who offer daily “word of the day” challenges. Joan has been with Midwest Telephone since 2002.
Lead Phone Technician
Bobby has been working in the telephone and data industry since he started pulling cable at age 15, and has been with us at Midwest since 1995. Today, he works installing and servicing phone systems. The constant challenge of working on different phone systems and keeping up with today’s new technology keeps Bobby excited to come to work every day.
Phone Technician, IT Support
Andy came on board with Midwest in 2005. Andy works in all the technical aspects of the business, including phone system and voicemail installation and maintenance, as well as anything involving data. He holds several industry certifications, including from Panasonic and Toshiba.
Electrical Bench Technician
Rey puts his detective skills to the test by repairing broken and defective phones and phone systems. He joined us in 2004.
Mike has been with Midwest for 15 years. Before joining us, he spent the previous 15 years in the telecom industry. Mike really enjoys his job because each day brings new faces and a variety of challenges. Panasonic and Samsung are the two brands that Mike is the most familiar with. He stays current with all of his training each time a new system is released. When Mike is not working, he enjoys playing music with his band.
Brent joined Midwest in September 2015 after spending 8 years with FedEx. Brent manages our warehouse and also puts his stamp of approval on all of our refurbished equipment that is shipped out. Brent’s assertiveness, attention to detail, and strong work ethic make him a great fit here at Midwest Telephone.
Claudia joined Midwest Telephone in early 2015. She has been a real worker bee assisting us in multiple areas. Claudia continues to show us her eagerness to learn new things. She has recently moved into a Product Specialist position and will be assisting in listing parts for sale.